Reviews

5.0
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mary carolyn Avatar
mary carolyn
1/04/2022 - Google

We had an offer just the day after the open house. They handled everything, kept everything together, and the sale closed on time. I’d definitely use them again.

Amber Wright Avatar
Amber Wright
1/04/2022 - Google

Joey and Lou are absolutely wonderful to work with! As a first time home buyer I was unsure of what the process would look like, which was awfully stressful. Before looking at homes, Joey and Lou took their time to meet with me and explain the entire process and also understand exactly what I was looking for in a home. Once the search began, Joey was always quick to answer my questions, meet me at showings, and write up offers. Finally found my dream home and Joey made the whole process go smoothly and quickly. Overall, Joey is a pleasure to work with and is extremely informative, kind and hardworking.

Amber Wright Avatar
Amber Wright
12/29/2021 - Zillow

Highly likely to recommend Joey and Lou are absolutely wonderful to work with! As a first time home buyer I was unsure of what the process would look like, which was awfully stressful. Before looking at homes, Joey and Lou took their time to meet with me and explain the entire process and also understand exactly what I was looking for in a home. Once the search began, Joey was always quick to answer my questions, meet me at showings, and write up offers. Finally found my dream home and Joey made the whole process go smoothly and quickly. Overall, Joey is a pleasure to work with and is extremely informative, kind and hardworking.

marycarolyn1 Avatar
marycarolyn1
12/28/2021 - Zillow

Highly likely to recommend We had an offer just the day after the open house. They handled everything, kept everything together, and the sale closed on time. I’d definitely use them again.

Salemguy83 Avatar
Salemguy83
11/11/2021 - Google

The Hearth Team accomplished the impossible: They helped two first time home owners get their second offer accepted after only a few weeks of searching in the summer of 2021. Joey was our realtor and he is amazing. He patiently answered any questions we had, drove all over the place to meet us for showings and always keep us updated on the home buying process. Our mortgage officer, the seller's agent and anyone else involved praised Joey's prompt responses, friendliness and how much he advocated for us. The only time Joey wasn't available due to being in his honeymoon(congrats Joey!); Lou seamlessly stepped in to help us and it felt so reassuring to be helped by another professional that was just as amazing as Joey. We definitely recommend the Hearth Team to anyone looking to buy a home!

Salemguy83 Avatar
Salemguy83
10/19/2021 - Zillow

Highly likely to recommend The Hearth Team accomplished the impossible: They helped two first time home owners get their second offer accepted after only a few weeks of searching in the summer of 2021. Joey was our realtor and he is amazing. He patiently answered any questions we had, drove all over the place to meet us for showings and always keep us updated on the home buying process. Our mortgage officer, the seller's agent and anyone else involved praised Joey's prompt responses, friendliness and how much he advocated for us. The only time Joey wasn't available due to being on his honeymoon(congrats Joey!); Lou seemlessly stepped in to help us and it felt so reassuring to be helped by another professional that was just as amazing as Joey. We definitely recommend the Hearth Team to anyone looking to buy a home!

Jody White Avatar
Jody White
10/11/2021 - Google

37 days! That’s all the time it took to prep, stage, list, and sell and close on our home that has been a rental for the last 5 years. It’s been a blur but Lou and Joey have been steadfast throughout! We got several offers and I’m very happy with the outcome. I was so comfortable working with Lou; I knew through the whole process that she was on top of everything and always had my back. Just very knowledgeable and savvy. Always calm and supportive. Thank you so so much!

Logan Biniak Avatar
Logan Biniak
10/11/2021 - Google

This was our first home purchase and we absolutely couldn't have done it without Lou and Joey. They were our advocates, our negotiators, and sometimes even our emotional support through a trying house hunt in a tough buying market. They stuck by our sides through multiple offers and a few false starts and gave us space when we needed time to regroup afterward.They took great care to get to know us and listened to what we did and didn't like about every single house we considered, and that care manifested when they messaged us early this summer about a house they had just shown. They felt that it would be a perfect fit. We scheduled a viewing and they were 1000% correct. We made an offer that night... and a bit over a month later we've moved into our first home!I can't recommend The Hearth Team enough. If you or anyone you know is buying (or selling) a home in the Portland Metro area, give them a shout!

jodynaff Avatar
jodynaff
9/23/2021 - Zillow

Highly likely to recommend 37 days! That’s all the time it took to prep, stage, list, and sell and close on our home that has been a rental for the last 5 years. It’s been a blur but Lou and Joey have been steadfast throughout! We got several offers and I’m very happy with the outcome. I was so comfortable working with Lou; I knew through the whole process that she was on top of everything and always had my back. Just very knowledgeable and savvy. Always calm and supportive. Thank you so so much!

Aubrey Recile Avatar
Aubrey Recile
8/31/2021 - Zillow

Highly likely to recommend The hearth team are very professional. We are a first time home buyer and with the crazy market right now, we didn’t expect that we can find our first home right away! They are very quick to respond to my texts and calls! I would definitely recommend them!

Ryan Loiselle Avatar
Ryan Loiselle
8/26/2021 - Zillow

Highly likely to recommend I have to give a heartfelt thank you to Joey Kerns and Lou Chain for helping me from beginning to end with the purchase of my first new home and for being such affirming professionals. I received the referral for Joey and Lou through another LGBT community member who expressed high praise for help purchasing his first home. I had a lot of anxiety and little knowledge about the process, having never done this before. That meant endless questions and requests for feedback on the offer, process leading even past move-in. Joey was right by my side either in-person or via text through all of it. Not to mention, making him drive all over Portland to look at condos as I narrowed down my search. I couldn’t have asked for a better experience and in particular for any more scaffolding than what was provided from their careful attendance. I will definitely return to them when I get my next home and recommend them to any new and especially first-time homer buyers.

Warmly,
- Ryan Loiselle

Lauren Manlove Avatar
Lauren Manlove
8/11/2021 - Google

Lou and Joey are seriously the dream team when it comes to buying or selling your home (my husband and I did both with them!). Even though the market is super stressful right now, they never wavered. From their clear communication to meeting us for house showings last min because homes moved so quickly. On the buying side, they kept our spirits up when a couple offers fell through and helped us stay centered when my husband and I butted heads on what we wanted in a home. When it came to selling our home, they got us top dollar on our appraisal by going above and beyond and exceeded our expectations. This team is so fun and so genuine, they seriously want what’s best for you and we are forever grateful for all they did for us!

AC Seagraves Popolla Avatar
AC Seagraves Popolla
6/11/2021 - Google

Joey and Lou were a godsend for our home search. My husband and I are first time homebuyers, with little to no knowledge of what to expect for the process. Not to mention the market is wild right now. They explained everything so well (I tend to ask a TON of questions, but they were unphased). We mostly interacted with Joey, who was referred by my lender, because I was looking for someone licensed in both Portland And Vancouver. It was really nice to have a second person on the email chain to pop in with special knowledge or when something needed immediate attention. Joey and Lou were both extremely responsive and gave us great guidance when searching through listings, touring homes and putting in offers. It was clear that their amount of experience benefited us greatly in such a competitive market, and we wound up getting everything we wanted out of the house we bought. Truly exceptional. Thank you so much, Joey and Lou!

Emily Rose Williams Avatar
Emily Rose Williams
6/11/2021 - Google

Joey and Lou are the best! They will go beyond what is expected to make you feel confident in the middle of a sometimes frantic and frustrating process. Joey took me to a gazillion houses and neighborhoods. When I finally found the “one,” and things got very interesting, it was Joey’s on the fly quick thinking that got me the house, snatching it from the clutches of another buyer. Once we were in contract, Lou kept me on track, walking me through the maze of paperwork, and together they somehow made the process seem easy. They also sold my condo for me—in less than a day. But to get to that day was HARD work and it was Joey and Lou who found the carpet guys and painters and even boxed up my stuff when I was in Mexico. In short, they are SUPERHEROES. Hire them immediately!

SEAGRAVESAC Avatar
SEAGRAVESAC
5/24/2021 - Zillow

Highly likely to recommend Joey and Lou were a godsend for our home search. My husband and I are first time homebuyers, with little to no knowledge of what to expect for the process. Not to mention the market is wild right now. They explained everything so well (I tend to ask a TON of questions, but they were unphased). We mostly interacted with Joey, who was referred by my lender, because I was looking for someone licensed in both Portland And Vancouver. It was really nice to have a second person on the email chain to pop in with special knowledge or when something needed immediate attention. Joey and Lou were both extremely responsive and gave us great guidance when searching through listings, touring homes and putting in offers. It was clear that their amount of experience benefited us greatly in such a competitive market, and we wound up getting everything we wanted out of the house we bought. Truly exceptional. Thank you so much, Joey and Lou!